Shipping Policy
elorinaShop is operated by JUNGLE SUNNY TRADING LIMITED. This Shipping Policy explains our standard order processing and delivery procedures.
Order Processing
Orders are normally processed within 1–3 business days after successful payment confirmation.
Weekends and public holidays are not normally counted as processing days.
Estimated Delivery
Estimated standard delivery is:
7–20 business days after processing
The typical estimated total period from order placement to delivery is therefore approximately:
8–23 business days
Delivery estimates are not guarantees.
Delivery may be affected by carrier delays, customs inspections, weather, holidays, transportation disruptions, or remote-area delivery.
Shipping Fees
Our standard shipping rates are:
Orders over USD 49: Free Standard Shipping
Orders of USD 49 or less: USD 5.99 Standard Shipping
The final shipping charge displayed during checkout will apply to your order.
Tracking
Tracking information will normally be provided after your order has been dispatched.
Please allow approximately 24–72 hours for tracking information to update after shipment.
International Orders
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Where such charges are not collected during checkout, they may be payable by the recipient.
Delivery Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost or Damaged Shipments
If your parcel appears lost, significantly delayed, or arrives damaged, contact us with your order number, tracking number, and relevant photographs where applicable.