Contact Us

Thank you for visiting VelorinaShop, operated by JUNGLE SUNNY TRADING LIMITED.

If you have questions regarding products, orders, payments, shipping, tracking, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Service Email:
serviceVelorinaShop2026@outlook.com

Website:
velorinashop.com

Registered Business Address:
JUNGLE SUNNY TRADING LIMITED
RM 701, UNIT 108, 7/F, TWR B
NEW MANDARIN PLAZA
14 SCIENCE MUSEUM RD
TSIM SHA TSUI, HONG KONG

For order-related inquiries, please include your order number, the email address used to place the order, and a brief description of your request.

We aim to respond to customer inquiries as promptly as reasonably possible during normal business days.

Important: The registered business address above is not automatically a return address. Please contact our customer service team before sending any return.